Site Manager

Site Manager-Facilities Management




Document Technologies is America's fastest growing document outsourcing company. We believe that we have achieved this success by providing our customers the highest level of quality and service. This reputation for quality and performance rests 100% on the efforts of our employees.


In order to continue our growth and success, we must constantly look to add high-caliber individuals to our team. If you have a "can do" attitude, together with a "client first" set of priorities, we guarantee that we have an opportunity for you.





SITE MANAGER





Job Summary:


- Maintain a high level of customer satisfaction by responding quickly and effectively to customer needs. Improve FM operating procedures by analyzing current systems, modifying, creating, and/or eliminating processes to guarantee accurate and timely service. Responsible for all production and conduct of employees within the site as well as accompanying records for DTI and client relations.





Responsibilities & Essential Functions:


- Hire, train, manage and evaluate all personnel assigned to the site.


- Maintains Site filing system, including Profit & Loss record.


- Provide excellent customer service to create value for all customers


- Continuously look for opportunities to increase our ability to further serve the customer


- Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules an guarantees to customers


- Maintain proper inventory


- Serves as the principal liaison between DTI, the client's administration, and DTI site employees.


- Directs in the orientation of client personnel to DTI's method of operation within the site.


- Conducts training and performance reviews with all DTI site team members


- Assists with performance reviews of all DTI site personnel assigned to the site.


- Compiles and collects all information necessary to provide the client with monthly management reports.


- Maintains the P&L for the site and all accompanying records.


- Schedules personnel to ensure compliance with performance standards and makes sure hours of operation are covered without incurring overtime.


- Works with Shift Managers and employees to meet their individual needs and career path objectives.


- Maintains facility that is organized and meets tour quality standards at all times.


- Comply with DTI policy that any information seen during the copy process is strictly confidential and is never to leave the copy center and never to be talked about to anyone.


- Other duties as assigned





Required Characteristics:


Be personable, articulate, knowledgeable and professional in presenting self to clients.

Ability to learn skills quickly.

Excellent communication and organizational skills.

Flexibility in dealing with simultaneous projects.

Attention to detail.

Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information





Required Credentials:


High School Diploma or equivalent


Possess a minimum of 2 years professional level work experience in a production environment, preferably a photocopy or printing facility with one or more years supervisory and/or management experience.





Document Technologies offers outstanding career growth, a comprehensive benefits package, and a professional work environment. This is a salaried position. To apply for this great opportunity, please send your resume and salary requirements to Careers@dtiglobal.com





For more information about DTI please visit our website at www.dtiglobal.com





Be part of a winning team .Make the right choice. Document Technologies.








We encourage diverse candidates to apply.


Document Technologies Inc. is an equal opportunity employer