Customer Service Associate - Rancho Cordova

Description
Pitney Bowes Management Services is among the fastest growing divisions of Pitney Bowes Inc., a $5 billion global provider of mail and document management services with a business core in mail, reprographics, facsimile, and business solutions.

Since our establishment in 1988, PBMS has provided services to Fortune 500 companies around the world by focusing on business support and information processing through technology, processes and people. We offer on-site management of correspondence and high-volume production mail, reprographics, facsimile, records, desktop publishing, electronic documents, print-on-demand, as well as print and business recovery solutions.

PBMS is currently seeking full timecustomer serviceassociatewhois customer service oriented and career-minded; and, who are able to work in a fast paced production environment.

Duties and Responsibilities:

Conference room set-up (includes decorating for events, clean-up, posting schedule, checking out/in AV equipment)
Ship, Receive and deliver mail, packages, supplies and equipment
Organize and maintain inventory of office, break room and bathroom supplies; coordinate pickup from agents
Maintain and stock break rooms; coordinate with vendors (coffee, water, vending machine); check cleaning of floors, sinks, microwaves, tables and bathroom stalls
Coordinate replacement of badges; support personnel moves
Support call center events, activities, meetings (BBQ’s, ice cream socials, etc.); assist with decorating, creating posters, displays, assembling prizes, etc.; update Workstation documentations; Respond to miscellaneous requests
Perform weekly janitorial walkthrough with management; perform facility audits (walk arounds) – Inspect fire extinguishers & documents; Check exit and emergency lighting; Work with fire inspections and regulations; Monitor building systems (non-temp issues)
Interface with various departments and vendors to resolve issues; Meet with local Security Staff (as needed)
Chair “round-up” throughout centerPBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.

PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.

Qualifications
The successful job seeker must be able to demonstrate the following qualifications:

· High school diploma or equivalent (GED) preferred
· Minimum of1 yearcustomer service related experience
· Minimum of 1 year demonstrated knowledge and experience in related functional area
· Excellent communication skills both verbal and written
· Ability to effectively work individually or in a team environment
· Competency in performing multiple functional tasks
· Ability to meet employer's attendance policy
· Keyboarding and windows environment PC skills
· Lifting up to 40 pounds
· Standing for long periods of time
· Significant walking