Customer Service Rep, Outreach (Spanish Skills Needed!)

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.



AmeriChoice, a UnitedHealth Group company, is a recognized leader and innovator in providing managed health care solutions to its Medicaid membership. With over a decade of growth and success we are poised for continued expansion of our services in this dynamic marketplace. Our commitment to this specialized market makes a genuine difference in thousands of lives. Join us, do rewarding work, and build a great career.



We’re looking for an outgoing team player to assist with member outreach. Enjoy a friendly, supportive work environment, along with training and skill development opportunities by joining our Phoenix team. Primary responsibilities include:


Contacting members to assist with scheduling appointments
Following up with members and providers to help ensure members are getting check-ups and making appointments
Entering data regarding referrals for services
Conducting basic research



Bilingual fluency in English and Spanish is required, along with phone-based customer service experience. Experience in the healthcare field is preferred. Must be available to work weekdays from 10-7 pm.



UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as a matching 401k and an employee stock purchase plan. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.

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