Operation Manager Trainee

OPERATION MANAGER TRAINEE







Ever want to run your own fitness club? Our Operations Manager Trainee program is a fast paced training that can get you one step closer. Our Operations Managers keep our clubs clean, fully stocked and financially sound. Prior management experience required.


Experience in a retail environment preferred and a love for fitness is a must!






GENERAL SUMMARY: The Operations Manager Trainee (OMT) completes all Setting-the-Pace training programs and prerequisites as designed. After completing the training, the OMT operates a club to solidify skills learned during training.








ESSENTIAL DUTIES & RESPONSIBILITIES:


Training


- Complete prerequisites per the OMT Training Roadmap


- Complete OMT Core Training Modules





Club Operations


- Maintain a professional and clutter free club and office.


- Complete tasks outlined in the District Operations Manager, Weekly Playbook, Club Operations Planner, and CIAB.


- Resolve major member concerns (e.g., dues, membership cancellations, etc.) and update the Member Concern Binder daily.


- Establish goals for front desk team (i.e., apparel and accessories, drinks, supplements and ancillary income). Track daily and monthly goal progress.


- Audit GMS TI/Guest entries weekly and ensure proper guest fees are collected.


- Complete Incident Reporting On-Line.


- Maintain club binders (e.g., Lost and Found, 24 Hour Way Reference Guide, National Bulletin, Group X, Maintenance, etc.).


- Identify needs by position (i.e., club hours and employee availability) and work with recruiter to fill positions.


- Participate in hiring decisions and completion of hiring paperwork.


- Observe employee coaching sessions


- Conduct training using STP training programs, complete documentation, and audit the training process (i.e., STP Board, Active List Report, employee files, validate behavior).


- Monitor janitorial labor and supplies, and supplies budget vs. actual.





Other duties and responsibilities


- Attend required club staff meetings and training sessions.


- Perform other duties as assigned by the Trainer or District Operations Manager.





ORGANIZATION RELATIONSHIPS: Duties require interaction with all club employees, managers, corporate staff, club members and guests, District Managers, Vice Presidents, and outside vendors.








REQUIRED QUALIFICATIONS:


Knowledge, skills & abilities:


- Demonstrate a friendly, enthusiastic, and positive attitude.


- Proven leadership skills.


Knowledge of pertinent Federal, State, and local labor laws, preferred.


- Proficient in Microsoft Word, Excel, and Outlook.


- Budgeting skills.


- Strong organization skills.


- Strong decision-making skills.


- Strong written and communication skills (good English, spelling, grammar, punctuation, speaking, listening).


- Strong analytical and problem solving skills.


- Strong delegation and follow-up skills.


- Interview, supervision, and performance evaluation skills.


- Recognition, motivation, coaching, feedback, and listening skills.


- Strong presentation, facilitation, and training skills.





Minimum certifications/educational level:


- High school diploma





Minimum experience:


- Minimum one year of supervisory or managerial experience.


- Retail experience preferred.





Physical Requirements:


Daily duties require daily walking, sitting, lifting, bending, squatting, and reaching.








This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.





Apply at this link: http://www.24hourfitness.com/db/hradmin_user.search_job_qry_user