ADMINISTRATIVE TRACKER

Job Information:
Primary Function: Collate, distribute and facilitate driver training documentation Description:
Approve application when Training Facilitator is unavailable
Set up Train to Retain class (including updating perspective list, sign-in, certificates, shirts, hats, comdata tapes, etc)
Enter weekly train to retain information
Review class information from other terminals (this includes pulling the trainer applications)
Input driver acquisition information
Grade and enter weekly evaluations
Write and distribute poor evaluation letters
Research and create spreadsheets for yearly reviews on trainers
Create poster boards for pictures from Train to Retain class
Answer incoming phone calls
Maintain inventory for hats, shirts, and comdata tapes
Mail out trainer information to all training facilities when needed
Help with trainer issues/problems
Handle all bilingual phone calls and any problems with Spanish speaking drivers
Releasing student drivers to solo status Skills:
Proficient in Microsoft Word, Excel, and AS400, type at least 40 words per minute, Bilingual English/Spanish and good verbal and written communication skills. Education Required: High school diploma or GED Experience Required: 2 years customer service experience or equivalent combination of education and experience Supervision Received: Normal Confidential Data: None Status: Non-Exempt