Auto Service Rep - Alabama

WHY JOIN THE HARTFORD?

The Hartford is one of the oldest and largest investment and insurance companies in the United States. Founded in 1810, this company is a leading provider of automobile and homeowners products, business insurance, investment products, life insurance, and group & employee benefits. Recognized for the diversity of its product portfolio and distribution networks, The Hartford serves customers through independent agents and brokers, financial institutions, affinity groups and via the Internet. Approximately 11,000 independent agencies and more than 100,000 registered broker/dealers sell the company's products. The company has approximately 30,000 employees in the U.S.and serves customers worldwide. The Property & Casualty (P&C) Operations include business insurance, specialty commercial and personal lines.

WHAT ARE WE LOOKING FOR?

An Auto Service Representative located in Alabama to join our Auto Physical Damage Unit. The ideal area for this individual's territory will be positioned in Cullman County, Alabama. This individual must have 5+ years estimating experience as a staff appraiser, or equivalent estimating experience in the auto repair industry, auto body repair experience would be a plus. Excellent communications skills (written, computer, oral), customer service skills, problem solving and decision making skills are essential. Ability to work independently, yet collaborate with others, is required. Other important skills include: planning and organizing, handling multiple tasks simultaneously, analyzing, exploring and evaluating information. Effective sales and negotiation skills are necessary. Prefer CCC Pathways experience.

WHAT ARE THE RESPONSIBILITIES OF THE POSITION?

Interacting with claims dispatchers for assignments; coordinating appraisals with claim handlers, inspecting and appraising damaged vehicles in the assigned territory; working closely with direct repair shops and other body shops to complete repairs or determine and evaluate total losses; and processing estimates in the computer system. A company car is provided. Occasional overnight travel may be required to complete your normal duties and extended travel may be required during catastrophe situations.

WHAT IS THE COMPENSATION OPPORTUNITY?

At the Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. In addition, you will be eligible to participate in our comprehensive benefits program including Medical, Dental, Life and Disability Insurance, a 401K Plan, an Employee Stock Purchase Plan and more.

WHAT ELSE CAN YOU TELL ME?

This position will report to The Hartford Southeast Personal Lines Claims Service Center (SEPLCSC) in Tampa FL, however, you will work remotely in the field from your residence. You will be provided a company car to allow on site visits in your territory. The SEPLCSC is a fast paced organization that will offer you the opportunity to join a team of dedicated Claim Professionals. We value providing exceptional customer service and superior claim handling, while providing our employees with the opportunity for growth and advancement.

An Equal Opportunity Employer

"Committed to Building Inclusion and Leveraging Diversity"

**NO AGENCIES PLEASE**