Customer Service Rep

Job Title:
Customer Service Rep

Location:
Irvine, CA

Status:
Permanent Placement , Associate



Reference Code:
28846

Job Category:
Insurance45

Education Level:
High School or equivalent

Career Level:
Student (Undergraduate/Graduate)

Relevant Experience:
1-2 yearsCustomer Service Rep

Job Order Number:westaff1

Position Description:



 

Westaff, Irvine, 111 Pacifica, Suite 220, Irvine CA 92618, 949-753-8933

Bring your Resume because - You belong on our team!!We're looking for an enthusiastic individuals who can respond to a high volume of inbound/outbound customer calls; research and resolve coverage issues; provide information on our products; and demonstrate our commitment to customer service by following up on calls and ensuring superior results. You also have to quickly analyze customer concerns and needs. Track activity for renewals and new submissions, endorsements, polices, cancellations, reinstatements and notices of non-renewal.

Qualifications:

This position calls for a team player who can also work independently with minimal supervision. Along with computer proficiency in Word and Excel and strong keyboard skills, you must have significant customer service and on-line customer contact experience, the ability to analyze and resolve problems and excellent communication skills.

Position Requirements:


Positive Attitude and the ability to start work Immediately
BS/BA Degree and or Two to Three years of experience, preferred
Good analytical and communication skills (oral/written)
Knowledge of Insurance Law, regulations, plans and manuals
Property and Casualty License, preferred
Ability to Travel

 

Benefits:



 

Westaff's staffing associates enjoy the benefits of a flexible schedule as well as the support of professionals who can help launch and develop their careers. But there are many other advantages to working for Westaff. At Westaff, we want to ensure a positive work experience. We understand that taking care of your needs as our associate is one of the most important things we can do. So, as part of our commitment, we offer a generous benefits package including:
Health and Life Insurance Plan
Service Bonus
Holiday Pay
401(k)
Dependent Care Reimbursement Account
Employee Stock Purchase Plan
Credit Union Membership
Direct Deposit
CashPay Card

Note: Many of our benefits are subject to additional eligibility requirements. Not all benefits are offered at all Westaff offices. For more information, call your local Westaff representative.

About Westaff:



 

With more than 57 years of practice, it's no wonder that Westaff has earned the reputation as one of the largest staffing companies in the country, and one of the most experienced. Our success has continued throughout the rest of the world, supplying business solutions in every major market in the UK, Australia and New Zealand.



Westaff is an Equal Opportunity Employer.AA M / F / D / V





To learn more about Westaff, visit www.westaff.com

©2006 Westaff Inc Westaff is an Equal Opportunity Employer