Field Appraiser (Phoenix Area)

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About Us:


Since its founding in 1907, The California State Automobile Associations' vision for the future has focused on growth and expansion while vigorously maintaining the personal relationship upon which it was founded. From the automobile's first appearance in San Francisco, to the present day fascination with the information superhighway, people have trusted CSAA to be their advocate and guide, whether they were on the road, at home, or out exploring the world.

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CSAA strives to enhance the personal and professional development of each of our employees. Our culture is rooted in the values of Members First, Integrity, Collaboration, Adaptability, Accountability and Excellence. We recognize leadership, productivity, communication, creativity, commitment and quality performance. If you want to join a high-performance team where you can truly make a difference, we invite you to take part in CSAA continued growth into the next decade.

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Overview:
This position is responsible for appraising, investigating, and evaluating auto property damage for Western United Insurance while exercising sound judgment and complying with the claims practices acts and regulations.



Responsibilities:

Based from home, Field Appraiser will be responsible for appraising damaged property in the Phoenix, AZ area and necessary investigative work for the in-house claims staff.
Contact insured/ claimant within 24 hours after receipt of new field assignment.
Adhere to all statutory regulations and claims practices acts.
Negotiate estimates with body shops.
Recognize potential fraudulent claims.
Fax or electronically submit completed appraisals to the claim office the same day that the vehicle was inspected.
Resolve vehicle owner concerns.
Submit weekly business-related expense via a report to the Supervisor.
Conduct quality control inspections and submit weekly reports.



Qualifications:

2 to 5 years experience as a field appraiser.
I-Car Certified.
Self motivated with the ability to work independently.
Ability to negotiate effectively.
Effective oral and written communications skill.
Must possess strong analytical and negotiation skills.
Basic familiarity with computers, including Microsoft Window applications (Word, Excel, and Outlook ) and estimating applications