Designer

Description:
Do you have a passion for voice automation? Do you want to be part of a rapidly expanding team crafting Next Generation call center applications? Our client’s enterprise speech recognition group is looking for Voice User Interface (VUI) Designers to help design and develop world class speech recognition solutions. Responsibilities include: · Consult with clients on requirements, design call flows, write prompts and VUI specification documents, develop grammars, coach voice talents, and conduct both formal and informal usability tests. · Assume a leadership role in devising and implementing innovative approaches to voice application design and development. · Contribute to the development of a world class voice user interface design practice.

Requirements:
Position requirements: · Solid knowledge of industry best practices in voice user interface design. Prior experience crafting speech voice user interfaces. · An understanding of branding in the voice environment, including persona, audio logos, and other non-verbal messaging. · Excellent communication skills (both written and verbal), including the ability to be both assertive and persuasive with both clients and colleagues. · Team player with excellent initiative, follow-through, proven ability to work effectively with internal and external customers and manage time allocated among multiple projects Preferred: · A degree in cognitive science, linguistics, human factors, product design, or related field. · Nuance certification and/or training for dialog design.

General Information:
Technisource is a national provider of technology services, focused on achieving the unique goals of our clients and consultants.