IT Field Technician - Phoenix

IT Field Technician - PhoenixThis position is available in Phoenix, AZ.

As Google grows, the number of Google locations are growing too. We are looking for an IT Field Technician responsible for supporting the needs of Google's Phoenix business office and coordinating technical resources at various locations. We are looking for an individual that is highly technical and can not only directly support all the IT needs of a remote office but also mentor future IT employees.

Position Overview:
Provide direct support for desktops/laptops and user access to corporate network and applications both on the network, as well as through remote VPN access.
Provide direct support for services such as office phones, cell phone, video conferencing, and remote access.
Provide direct support for Google's corporate resources and applications.
Provide direct support for Google's office relocations and expansions. General Requirements:
Experience working in a global IT organization.
The ability to adjust quickly to changing priorities and make quick decisions with limited information.
Experience supporting remote users.
Strong organizational, communication, leadership, and customer service skills.
Strong project planning and management skills. Technical Skills:
BS Degree or equivalent experience.
The ability to configure, upgrade, and relocate PC hardware, software, and print devices.
Expertise in deploying and supporting cell phones, phone systems, video conferencing and various wireless devices.
Understanding of LAN/WAN environments.
Experience with applications in a Microsoft networked environment.
Excellent knowledge of PC hardware and problem-solving skills.


About Google:
Google's innovative search technologies connect millions of people around the world with information every day. Founded in 1998 by Stanford Ph.D. students Larry Page and Sergey Brin,Google today is a top web property in all major global markets. Google's targeted advertising program, which is the largest and fastest growing in the industry, provides businesses of all sizes with measurable results, while enhancing the overall web experience for users.Google is headquartered in Silicon Valley with offices throughout North America, Europe, and Asia. For more information, visit www.google.com.