Assistant Store Manager In Training

Sears Holdings Corporation is the nation's third largest broadline retailer, with approximately $55 billion in annual revenues, and with approximately 3,800 full-line and specialty retail stores in the United States and Canada. Formed in March 2005 from the merger of Sears and Kmart, Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, home electronics and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has Martha Stewart Everyday products, which are offered exclusively in the U.S. by Kmart and in Canada by Sears Canada. The company is the nation's largest provider of home services, with more than 14 million service calls made annually. For more information, visit Sears Holdings' website at http://www.searsholdings.com.

Sears Holdings Corporation is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.

Job Summary

The Assistant Store Manager in Training position has been created to give an individual an accelerated and intense training opportunity in Sears operations as well as exposure to different departments within the store. The ideal candidate with have 2-5 years of previous retail management experience and possess the ability to learn, understand and successfully execute Sears operations strategy and performance management processes at the conclusion of a 6-8 week training program.

Focus of the training may be in one of several areas to include Operations/HR, Hard lines, Soft lines, Home Improvements, Automotive Center and Loss Prevention.

Operations focus on the management of human resources and the business operations of the store. This may include Backroom support, Center Aisle Cash wraps and HR operational activities. Operations is accountable for managing facilities, payroll, expenses, and inventory shrinkage.

The Hard lines, Soft lines, Home Improvement and Automotive Center areas include sales, expense management and achievement of profitability goals, replenishment and sales floor readiness, store execution of marketing and visual programs, maintaining customer satisfaction and associate morale and productivity.

Loss Prevention includes working closely with store management to increase sales associate awareness in safety and shortage by implementing and maintaining all company loss prevention programs and standards. Loss Prevention is accountable for inventory shortage reduction, safety related losses, operating expense, and adding value and profit contribution while enhancing customer service.

The ultimate goal of the program is to develop an associate who is ready to become an Assistant Store Manager of the Operations/HR, Hard lines, Soft lines, Home Improvements, Automotive Center or Loss Prevention departments.

Responsibilities/Skills/Experience Requirements

Customer
• Proactively lead the Home Improvement organization in providing excellent customer service by greeting and acknowledging all customers.
• Act as role model for and empower associates to provide outstanding customer service (e.g., acting as customer service manager).
People
• Develop a high-performance team by selecting, training, coaching, and developing effective associates and hourly leads in the Home Improvement departments, including both merchandise and customer assist and consultative selling associates.
• Ensure that all associates understand and embrace fast, in-stock, and helpful behaviors within their roles.
• Maintain high visibility on the store floor to act as a role model of fast, in-stock, and helpful behaviors to all associates.
Sales
• Proactively lead (e.g. planning for upcoming sales) the Home Improvement departments to ensure achievement of sales goals.
• Take ownership for full implementation of corporate programs and initiatives on merchandising.
Profit
• Fully optimize credit (e.g. share, AccountCare, new accounts) and other miscellaneous Income opportunities (e.g. protection agreements, installation, gift card, home service leads) within the Home Improvement departments and store.
• Proactively lead the Home Improvement departments to achieve profit goals through management of margins (via communication to home office on assortment levels), expense management, and execution of inventory protection standards

Experience in Hardlines is preferred.