Hardlines Area Merch Coach

Sears Holdings Corporation is the nation's third largest broadline retailer, with approximately $55 billion in annual revenues, and with approximately 3,800 full-line and specialty retail stores in the United States and Canada. Formed in March 2005 from the merger of Sears and Kmart, Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, home electronics and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has Martha Stewart Everyday products, which are offered exclusively in the U.S. by Kmart and in Canada by Sears Canada. The company is the nation's largest provider of home services, with more than 14 million service calls made annually. For more information, visit Sears Holdings' website at http://www.searsholdings.com.

Sears Holdings Corporation is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.

Job Summary

Provides "World Class" Customer Service by surprising and delighting our customers every day. Assists Store Coach in managing the store including establishing priorities, following up to, and supervising store associates. Works with direct reports and other coaches in order to ensure the implementation of corporate merchandising, operations, and human resources programs and directives. Controls expenses and works to reduce expense when possible. Follows up on all asset protection procedures to reduce invisible waste. Reviews operations of license departments (i.e., footwear) for optimal service and sales.

Responsibilities/Skills/Experience Requirements

Bachelor's degree in Business Administration or preferred equivalent.
Minimum of five years retail experience or preferred equivalent.
Extensive knowledge of store merchandising and retail management practices and procedures.
Effective oral and written communication skills necessary to communicate with all levels of internal and external associates.
Analytical ability necessary to gather and interpret information and then implement developed and approved solutions.
Organizational skills necessary to receive disseminate, and follow-up to corporate information flow.