Project Manager 1 (Admin 01)

For consideration, please visit our career website at www.kaiserpermanentejobs.org to submit your

resume online.



This position supports Kaiser Permanente's code of conduct and compliance by adhering to all laws

and regulations, accreditation and Licensure requirements, and internal policies and procedures.

Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.



DEPARTMENT: Project Manager I



SCHEDULE: Full-time, Regular; 40 hours per week; Day-shift; Monday-Friday;



EDUCATION/ LICENSE//CERTIFICATE: Bachelors degree or equiv. in Bus. Admin., Health Care Admin.,

Operations Research, Public Health Admin., or other related field preferred



QUALIFICATIONS: Demonstrates ability to determine key business issues and develop appropriate action

plans from multi-disciplinary perspectives. Self starter must be able to manage multiple tasks and

prioritize.



Good project management skills



Excellent verbal and written communication skills. Excellent computer skills



Must be able to work in a Labor/Management Partnership environment



SKILLS TESTING: N/A



DUTIES: Provides leadership and effective project management, analytic and technical support in the

area of Customer Service projects.



Provides leadership and support to various departments across the GSAA in Service Improvement

projects such as Personalization of Care, Customer Feedback tools, Enhancing Familiarity



Functions as a problem solver, through partner and facilitator across departments and entities in

the GSAA.



Participates as an active member the Site Service Committees on a regular basis.



Is responsible to assist with the coordination and/or development of formal programs that nurture

employees and enrich their working experience in the GSAA.



Assists in the coordination of staff participation in programs that enhance the community spirit of

the GSAA workplace.



Assists with the assessment of current employee activities and identifying gaps and/or redundancies

so that services can be better coordinated and streamlined



Assists in ensuring that GSAA Service activities are in alignment with the KP brand and service

strategies.



Assists in the development and presentations to various groups. May include training.