Senior Nutrition Clerk [5311127]

DEPARTMENT: Food Service



SCHEDULE: On-Call; 0 hours/week; Night Shift.



EDUCATION/CERTIFICATION/LICENSURE: N/A



SKILLS TESTING: N/A



Education Requirement: High School Diploma/GED



Experience Requirement: 2 years



Clerical Skills: Data entry utilizing Word and Excel data base systems



Position Summary:



As directed by the Registered Dietitian (RD), under direct supervision, maintain office and patient

services operations for the Food and Nutritional Services Department. Performs essential clerical

duties for clinical nutrition care and food service. Collects, maintains, and communicates data

relative to patient's dietary requirements. Regularly and routinely direct and check the work of

three (3) or more Nutrition Aides and/or Nutrition Clerks.



Minimum Qualifications:



- High school diploma or general education degree (GED).



- Two years' experience in a nutrition department/diet office in an acute care or skilled nursing

facility. ** Should the employer be unable to fill this position with an internal applicant, the

employer may add to the posting requirement ". . . AA or other college degree or college student

with Nutrition major".



- Knowledge of therapeutic diets preferred.



- Data entry skills utilizing Word or Excell database systems.



- Ability to read and comprehend instructions; draft short correspondence. Ability to effectively

present information in one-on-one and small group situations to customers, clients, and other

individuals with the organization.



- Must be willing to work in a Labor Management Partnership environment.



- Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.



Essential Duties and Responsibilities:



Reviews, corrects and checks status of patients' menus, nourishment's, tube feeding, and test meals

for compliance with current prescribed diet order, food preferences, nutritional adequacy, age

specific needs, cultural background and religious practice, potential food-drug interactions,

additions and deletions per protocol as directed by the RD. Collates menus for tray-line assembly.

Places daily order to commissary.



Collects and maintains statistical information and/or financial records. Answers telephone and

follows up on requests. Inputs data into computer for department procedures, general correspondence

and necessary reports. Records requests, changes or cancellations to meeting calendar. Tallies

menus, individual and case products for patient menu and catering foods. Orders food, menus,

disposable and office supplies. Receives and checks deliveries for accuracy



from vendors. Signs invoices.



Visits and assists patients in completing menus respecting patients' diet restrictions, age,

allergies and preferences.



Informs or suggests alternatives to patient's food choices to meet satisfaction needs. Assists

health plan members in the purchase of Heart Cuisine meals.



Monitors the accuracy of the tray related to the MNT or diet order according to diet manual. Checks

for quality of product and is responsible for corrections and quality follow-up with

manager/supervisor, staff, or vendor.



Collects pertinent patient information, including discharges. Transfers diet changes and food

preferences to be included at the time of diet entry. Organizes and maintains records of diet orders

and patient information for all patients.



Schedules staff as necessary. Assists in training new employees as necessary.



Perform other related duties as required.



Supervisory Responsibilities:



This job motivates and provides work direction to other employees, but does not have the authority

to hire, fire or discipline.



Corporate Compliance Accountability:



Consistently supports the precepts of Corporate Compliance and Principles of Responsibility by

maintain confidentiality, protecting the assets of the organization, acting with integrity,

reporting observed fraud and abuse and complying with applicable state, federal and local laws and

program policies and procedures.



Competencies:



To perform the job successfully, an individual should demonstrate the following competencies :



Analytical - Collects and researches data; uses intuition and experience to complement data.



Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes

information skillfully; develops alternative solutions.



Customer Service - In all interactions with patients, members, physicians, staff and visitors,

demonstrates service- oriented behaviors that include culturally sensitive good manners, respect,

and polite communications. Demonstrates openness to creative and innovative approaches to providing

service.



Interpersonal Skills - Maintains confidentiality; treats co-workers, patients, and facility visitors

with respect.



Oral Communication - Listens and gets clarification to ensure that instructions and requests are

fully understood.



Written Communication - Writes clearly and informatively; reads and interprets written information.



Teamwork - Contributes to building a positive team spirit; balances team and individual

responsibilities.



Physical Demands:



The physical demands described here are representative of those that must be met by the



incumbent to successfully perform the essential functions of this job. Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential functions.



While performing the duties of this Job, the incumbent is regularly required to stand; walk and talk

or hear. The incumbent is frequently required to use hands and fingers to handle, or feel; reach

with hands and arms and taste or smell. The incumbent must frequently sit for extended periods of

time, bend and/or twist, stand and walk for short periods of time. The incumbent must occasionally

lift and/or carry cases of products weighing 50 pounds and must push



and pull carts weighing up to 100 pounds. Finger and manual dexterity required to operate equipment.

Specific vision abilities required by this job include close vision, color vision and ability to

adjust focus.



Work Environment:



The work environment characteristics described here are representative of those the incumbent



encounters while performing the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions. Frequent exposure

to inpatients and outpatients who may be experiencing a wide range of acute and chronic medical

conditions. The noise level in the work environment is usually moderate.