Assistant Store Manager, Flagstaff AZ (Woodland)

Assistant Store Manager, Flagstaff AZ (Woodland)Flagstaff, AZ


Position Description:



The Assistant Store Manager position with Cingular Wireless has the following responsibilities:

· Assists retail store manager with managing and developing a professional sales force to ensure achievement of store revenue targets, operational goals and 100% customer satisfaction.
· Meets assigned sales performance and profitability criteria.
· Assists with the hiring and development of retail store/kiosk staff.
· Assists with the facilitation of goal setting, coaching, and performance evaluation of staff.
· Facilitates and participates in weekly staff training/educational sessions to increase knowledge and create high levels of motivation.
· Assists in establishing, implementing and monitoring a prospecting plan to increase sales.
· Ensures store appearance meets company standards at all
· times.
· Establishes and monitors store/kiosk work schedules and
· staffing issues to effectively manage payroll expenses.
· Spends 75% of time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem
· resolution, bill payments and technical troubleshooting.
· Resolves customer concerns requiring the attention of a management
· position.
· Verifies accuracy of daily service revenue reports and bank deposits.
· Maintains proper inventory controls, facilitates inventory transactions and maintains compliance with Cingular Wireless store standards.
· Ensures store is opened and closed appropriately by following standard procedures.



Position Qualifications:



· 2-4 years sales experience, including prospecting, telemarketing and/or outside sales.
· 2 years leadership/supervisory experience in the telecommunications and/or retail industry.
· Well developed planning, analytical and problem-solving skills.
· Strong organizational skills and attention to detail.
· Strong communication, leadership, and presentation skills.
· Ability to work extended hours, including evenings and weekends and holidays.
· Ability to operate a personal computer, wireless equipment, copier and fax.
· Ability to work at multiple locations within district preferred.
· Familiarity with wireless terminology and Cingular Wireless systems preferred.
· Bachelor's degree or equivalent experience.








Apply online today at Cingular, and find out if a career with us might fit you best!

Cingular Wireless is an Affirmative Action / Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce.