Sr. Systems Support Engineer [P30049]

Welcome to DHL! DHL has built the world's premier global delivery network with revenues reaching US $25 billion. DHL guarantees fast and reliable services to over 4.2 million customers worldwide. Our services are backed by state-of-the art technology and a seamless shipping network serving over 220 countries and territories, and 120,000 destinations worldwide. Our worldwide team of more than 160,000 employees is committed to understanding and meeting each customer's unique shipping needs, making DHL ranked #1 in cargo services in Europe, Latin America, Asia, and North America and #3 in the US Express shipping market.

Here is your chance to join our DHL team and help us become America's #1 choice for cost-effective and reliable transportation solutions! We are rapidly expanding our presence in the United States while maintaining a strong focus on customer service. If you are looking to join an exciting company offering growth and advancement, then DHL is the company for you!

Systems Support Engineer position available at DHL in north Scottsdale.

Responsibilities Include:
Trouble-shooting, data analysis, issue/problem resolution, testing and customer service. Technically inclined and willing to learn new skills. Execute scripts, queries, reports and utilities. Analyze problems, document, communicate resolution, close and follow up on issues. Interface with vendors, customers, managers, and development to resolve problems and identify solutions.

Required Skills/Experience:
Bachelor's degree in information systems plus 5 years related work experience and/or equivalent; 2 plus years hands-on experience in SQL Server 2000 Reporting Services, IIS, UNIX; 2 plus years hands-on experience in Logistics, Supply Chain or Freight involving Import/Export operations; familiarity with one or more of the following: Oracle, JAVA, Cargo matrix Modules; Strong problem solving, analytical and documentation skills; Strong interpersonal and communication skills.