Systems Engineer

Description:

Job Summary:

The Systems Engineer (SE) provides pre-sales technical support to NetApp Sales Reps and customers covering all of the company’s family of products. The SE makes pre-sales calls on prospective clients, participates in local and regional seminars, and acts as the technical account manager for existing customers. This is a technical position supporting Sales.



Essential Functions:
The Systems Engineer (SE) provides pre-sales technical support to NetApp Sales Reps (SR) and customers covering all of the company’s family of products.
The SE and SR work in tandem to formulate account strategies.
The SE makes pre-sales calls on prospective clients, participates in local and regional seminars, and acts as the technical account manager for existing customers.
The SE is the focal point for customer evaluations and demos.
The SE is expected to stay abreast of current industry technology, trends, and competition.
The SE will spend a considerable amount of time talking in front of customers in small (round table) discussions as well as large (seminar) audiences.
The SE will work in tandem with the SR(s) in fulfilling sales goals and responding to RFI/RFPs.
The SE may act as a focal point in case of a technical post-sales escalation for current customers. Some travel will be required.
SE’S should be self-motivated, able to work well with multiple sales reps, and be creative in obtaining information and solving problems.



Requirements:
The SE must have excellent written and verbal communications skills.
The SE must be able to talk about technical subjects and deliver technical presentation to a wide array of audiences with both technical and non-technical backgrounds.
The SE must be able to transfer knowledge to inexperienced customers and VAR’s.
The SE must have a desire to learn new technologies and enjoy doing “hands-on” work with NetAPP technology and other relevant technologies.
The SE must posses various personal traits like excellent inter-personal skills, high energy, flexible, self motivated, trustworthy, friendly and dependable and has excellent follow through skills.
Must have experience with various operating systems including LINUX, UNIX (AIX, SUN) and Windows from a Systems Administrator perspective.
Understanding of storage protocols such as NFS, CiFS, FCP & iSCSI a plus.
Experience with Veritas, Oracle, Exchange, SQL, Clearcase, EDA tools plus.



Education:
4 + years of industry experience
BS/BA in CS/EE highly desired Requirements: Travel 20 - 30 % Professional / College Professional Site Expertise Sales - System Engineering Job Type Full Time Location US-AZ-Scottsdale, US-AZ-Phoenix Years of Experience 3-5 Years