Account Representative, NRA

Job Title: Account Representative, NRA

Job Location:Hoover,AL

Reference Code: 117278






At T-Mobile, we don't just deliver the best wireless service. We create the best careers in the business. Get ready to join 30,000 of the world's most energetic employees because we work hard, have fun and enjoy the spotlight that comes with success. We stand for personal service that helps people connect in genuine ways. Our values guide us every day in each customer interaction and our vision gives us a clear sense of where we are going and what it takes to get there. For us, creating an outstanding customer experience means more opportunities to make a difference. That along with best-in-the-business benefits, career growth, recognition, great people and a fun culture is what creates the T-Mobile experience. Are you ready to experience T-Mobile?


Our customer focus has earned us some of the highest honors within the wireless industry for overall customer satisfaction, call quality, retail service and customer service performance. In fact, T-Mobile USA has won more awards from J.D. Power and Associates than any other wireless service provider. So join us today and become a proud member of our winning team!











Summary



Are You Motivated, Proactive, Flexible, and Fun?


Our National Retail account team works with large national chains to best communicate the T-Mobile message within their stores nationwide. Account Representatives are the onsite guides for both end-user customers and internal staff at our National Retailers.


OPPORTUNITY-- YOUR CHANCE TO SHINE


National Retail Account Representatives train client staff to best represent T-Mobile's stellar products and service offerings and also help end-user customers through the purchasing decision and activation process. T-Mobile will count on your fantastic communication skills and sales savvy to maximize revenue as well as provide top-notch customer service. You'll put your organizational and problem-solving skills to the test, handling the marketing, training, and store merchandising for 25-30 accounts. You'll also rely on your sharp interpersonal skills to cultivate mutually beneficial relationships with the store managers, assistant managers, and sales associates in your market. Plus, your organization and time-management skills will definitely come in handy as you enjoy the flexibility and responsibility of working out in the field. Finally, this role boasts a generous and motivating commission program to give you control over your own income!



TALENT SUITABILITY--ARE YOU THE RIGHT FIT?



The very best Account Representatives combine business know-how and creativity to maximize new business contacts and share the T-Mobile brand. Outgoing and charismatic, these pros handle the challenges of dealing with many different kinds of personalities every day. They enjoy the constant change that's a part of traveling and adapting to a new work environment every day. Pro-active and responsible, they also relish the autonomy required to prioritize and troubleshoot on their own in the field.


RESPONSIBILITIES


T-Mobile National Retail Account Reps are challenged to:


· Provide daily support and training to our National Retailer's staff to help them best represent and strengthen the presentation of T-Mobile's products and services
· Keep current with T-Mobile products and services and in order to be able to effectively diagnose customer needs and offer targeted solutions
· Put organizational and creative skills to work maintaining and replenishing all company collateral and displays
· Develop creative and effective sales promotions
· Deliver persuasive sales presentations which guide end-user customers through the purchasing decision and activation process as well as anticipate and overcome selling obstacles
· Achieve monthly quotas for customer retention and sales goals and provide reports on sales activity
· Ensure that customer service and satisfaction (for both sales associates and end-users) are priority one



QUALIFICATIONS


· Retail or outside sales skills
· College degree (preferred)
· Sharp presentation and written communication skills
· Sales skill necessary to meet or exceed sales goals and objectives
· Telecommunications background (helpful)
· Talent to confidently make presentations to large groups as well as one-on-one
· Self-motivation
· A strong desire for success
. Valid driver's license, current auto insurance and reliable vehicle required









To join our T-Mobile team, click apply now and search for Req. 117278


















At T-Mobile everyone has a voice! We strongly support diversity in the workforce and T-Mobile is an equal opportunity employer. (EOE) T-Mobile is a federally registered mark, and the magenta color is a trademark of Deutsche Telekom AG. ©2006 T-Mobile USA, Inc.

For more information on the J.D. Power and Associates studies, please visit www.jdpower.com