Assistant Retail Manager

Job Title: Assistant Retail Manager

Job Location:Anaheim,CA

Reference Code: 131724






At T-Mobile, we don't just deliver the best wireless service. We create the best careers in the business. Get ready to join 30,000 of the world's most energetic employees because we work hard, have fun and enjoy the spotlight that comes with success. We stand for personal service that helps people connect in genuine ways. Our values guide us every day in each customer interaction and our vision gives us a clear sense of where we are going and what it takes to get there. For us, creating an outstanding customer experience means more opportunities to make a difference. That along with best-in-the-business benefits, career growth, recognition, great people and a fun culture is what creates the T-Mobile experience. Are you ready to experience T-Mobile?


Our customer focus has earned us some of the highest honors within the wireless industry for overall customer satisfaction, call quality, retail service and customer service performance. In fact, T-Mobile USA has won more awards from J.D. Power and Associates than any other wireless service provider. So join us today and become a proud member of our winning team!











Summary



A Manager-in-Training--Learn from the Pros!

Our professional Assistant Retail Store Managers support their Retail Managers in ensuring the smooth operation of their stores from inventory and cash management to staffing and coaching. Targeted training and ongoing support from our seasoned team ensures that you'll have the back-up you need to both meet your sales goals and help take good care of your staff.

OPPORTUNITY-- YOUR CHANCE TO SHINE


The Assistant Store Manager position is considered a professional training opportunity for the challenging sales manager role. Here, your management experience, sales and organizational skills, and motivational tactics are in the spotlight because they have a direct impact on your team's results. This is your chance to shine! You'll help mold your sales team into top achievers and compete with your peers to become top sales leaders while maintaining and growing our existing customer base. You'll also be able to use your ability to think outside the box and solve problems creatively to present our innovative products and services to a whole range of audiences.

TALENT SUITABILITY--ARE YOU THE RIGHT FIT?

Excellent decision-making and leadership abilities as well as stellar communication skills are keys to success as assistant store manager. The people who thrive in this position are knowledgeable and persuasive sales professionals who inspire their teams to same heights. They also model grace under pressure in fast-paced environments, serving many different types of customers and resolving inter-teams conflicts smoothly. These folks are customer-focused team players and they demand a level of excellence in work standards from their team members for which they themselves set the bar.


RESPONSIBILITIES

Assistant Retail Managers help Retail Managers oversee the day-to-day functions of their retail locations, including:

• Meeting and exceeding sales goals


• Inventory control and management


• Sales management--coaching and developing leaders among your sales team


• Customer service (and delight!)


• Customer retention


• Staff hiring


• Store merchandising


• Cash handling and management


• Meeting or exceeding established sales goals


QUALIFICATIONS


• At least one year of management experience


• Demonstrated financial results in sales and store operations


• The talent to train and motivate a winning customer-focused sales team


• Excellent interpersonal, merchandising, and human resources skills


• A knack for effective and persuasive verbal and written communication


• BA/BS degree or equivalent work experience


• The ability to prioritize and multi-task with ease

• Valid driver's license and satisfactory driving record is necessary







To join our T-Mobile team, click apply now and search for Req. 131724


















At T-Mobile everyone has a voice! We strongly support diversity in the workforce and T-Mobile is an equal opportunity employer. (EOE) T-Mobile is a federally registered mark, and the magenta color is a trademark of Deutsche Telekom AG. ©2006 T-Mobile USA, Inc.

For more information on the J.D. Power and Associates studies, please visit www.jdpower.com