Customer Service Rep

JOB DESCRIPTION For consideration, please call 1-800-575-4473 AND Submit your online resume at: www.verizonwireless.com/careers - job requisition # 173213. ______________________

Customer Service Representatives Now Accepting Your Ideas. Why? You are the best at what you do, and that's something Verizon Wireless can relate to. We're the market leader in wireless communications, keeping our millions of customers happy by hiring the very best people to serve them. You belong on our team. We're looking for an enthusiastic individual who can respond to a high volume of inbound customer calls; research and resolve billing and service equipment issues; provide information on our products and services; and demonstrate our commitment to customer service by following up on calls and ensuring superior results. You also have to quickly analyze customer concerns and needs while balancing company revenue concerns.



QUALIFICATIONS This position calls for a team player who can also work independently with minimal supervision. Along with computer proficiency in Word and Excel and strong keyboard skills, you must have customer service and on-line customer contact experience, the ability to analyze and resolve problems and excellent communication skills.

A high school diploma or GED is required, with an associate's degree preferred. Positions are also available for Bilingual candidates (Spanish/English), offering a bilingual pay differential.

Verizon Wireless offers an excellent compensation and benefits package, including: Health benefits from day-one, highly competitive compensation, 401(K) and profit sharing, short and long-term incentives, paid training, tuition assistance, bi-lingual pay differential, employee phone program, on-site fitness center, and more.

The value begins with you. Own Your Career.

Verizon Wireless is an equal opportunity employer.



BENEFITS It takes dedicated, hard-working people like you to provide the largest, most advanced, nationwide wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.

We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.



COMPANY PROFILE With 54.8 million customers, Verizon Wireless is known for its reliable network and award-winning customer service.
We continue to invest in our network to maintain our status as an industry leader and to remain on the cutting
edge of wireless technology. We're also strongly committed to investing in our employees - who we consider to be
our most valuable asset.

As part of our team, you'll join a group of over 60,000 professionals dedicated to providing the best overall
wireless experience. The wide variety of roles we offer includes opportunities in sales, customer service, network
engineering, marketing, accounting and any number of supporting professions that are necessary to a large
organization such as ours.

At Verizon Wireless, we devote considerable resources to sustaining our employees' ambitions, growth and
determination. Our mandate is to provide you with the opportunities to own your career and reach your greatest
goals as part of our organization. You'll receive a total rewards package that reflects our industry stature, and
you'll discover an array of training, tools and support to assist you in creating the career you've always wanted.

We're proud of the accolades we've earned, which include recognition as one of Working Mother's 100 Best Companies
for four years, one of ComputerWorld's 100 Best Companies for two years, and one of Training magazine's Top 100
Training Organizations for four years. Committed to creating a workforce that represents our customers, Verizon
Wireless believes deeply in workforce diversity, in both policy and practice. We invite you to consider joining us.

To learn more, visit us at: www.verizonwireless.com/careers



To apply directly to the employer, click here.


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