Event Program Supervisor-New Orleans/Mobile

Job Title: Event Program Supervisor-New Orleans/Mobile

Job Location:New Orleans,LA

Reference Code: 123468






At T-Mobile, we don't just deliver the best wireless service. We create the best careers in the business. Get ready to join 30,000 of the world's most energetic employees because we work hard, have fun and enjoy the spotlight that comes with success. We stand for personal service that helps people connect in genuine ways. Our values guide us every day in each customer interaction and our vision gives us a clear sense of where we are going and what it takes to get there. For us, creating an outstanding customer experience means more opportunities to make a difference. That along with best-in-the-business benefits, career growth, recognition, great people and a fun culture is what creates the T-Mobile experience. Are you ready to experience T-Mobile?


Our customer focus has earned us some of the highest honors within the wireless industry for overall customer satisfaction, call quality, retail service and customer service performance. In fact, T-Mobile USA has won more awards from J.D. Power and Associates than any other wireless service provider. So join us today and become a proud member of our winning team!











Summary



EVENT PROGRAM SUPERVISOR

Creative Team Leaders Are In Demand!

Our Event team members are a vital part of the T-Mobile National Retail Channel, servicing independently-owned outlets across the U.S. Outgoing, creative, and professional, Event Program Supervisors coach their Representative teams to create excitement around T-Mobile products and services and to generate incremental sales within their regions.


OPPORTUNITY--YOUR CHANCE TO SHINE

With the T-Mobile events program in its infancy, our Event Program Supervisors are in a position of high visibility and responsibility. In this role, you'll work with your Area Sales Manager to plan and execute a results-oriented event program to help create a buzz around T-Mobile's products and services at the National Retail level. As a mentor and coach to your team of six to sixteen Event Representatives, you'll rely on your management skills to foster an environment that is conducive to the highest productivity, synergy, and cooperation. Plus, you'll put your relationship-building skills to the test as you also work with store management and personnel to assure that program support is exceeding retailers' expectations.


TALENT SUITABILITY--ARE YOU THE RIGHT FIT?

The best Event Supervisors are results-focused and passionate about what they do. They have a knack for team-building and make staying at full headcount with productive and effective ERs a priority. These go-getters also gracefully manage the multi-tasking responsibilities need to create the proper Sales/Operational balance within their workdays. In addition, their organization and time-management skills are key as they enjoy the flexibility and responsibility of working from both the office and out in the field. Committed team players, these pros are also able to handle the "retail centric" hours the position demands.

RESPONSIBILITIES

• Effectively train, coach and develop productive Event staff and hold them accountable to performance measures
• Handle all direct mgmt responsibilities around recognition and performance evaluations for ER
• Work with National Retail Account staff and management to develop creative and effective locations, times and events
• Administrative / Operational efforts to manage program (scheduling,
• Provide in-field support of ER team through side-by-side selling and validation of ER activities
• Meet or exceed activation targets and sales-per-hour measurements
• Maintain budgeted headcount levels, with an eye for new talent in the ER role


QUALIFICATIONS
•Sales background - Preferably in retail management
•Highly organized
•Technically savvy
•Stellar coaching/training skills
•Results-driven
•A knack for effective and persuasive verbal and written communication
•The ability to prioritize and multi-task with ease
•he flexibility to work weekends and other varied shifts as assigned
•Requires valid driver license and satisfactory driving record



To join our T-Mobile team, click apply now and search for Req. 123468


















At T-Mobile everyone has a voice! We strongly support diversity in the workforce and T-Mobile is an equal opportunity employer. (EOE) T-Mobile is a federally registered mark, and the magenta color is a trademark of Deutsche Telekom AG. ©2006 T-Mobile USA, Inc.

For more information on the J.D. Power and Associates studies, please visit www.jdpower.com