Manager, National Accounts

Job Title: Manager, National Accounts

Job Location:Culver City,CA

Reference Code: 130816






At T-Mobile, we don't just deliver the best wireless service. We create the best careers in the business. Get ready to join 30,000 of the world's most energetic employees because we work hard, have fun and enjoy the spotlight that comes with success. We stand for personal service that helps people connect in genuine ways. Our values guide us every day in each customer interaction and our vision gives us a clear sense of where we are going and what it takes to get there. For us, creating an outstanding customer experience means more opportunities to make a difference. That along with best-in-the-business benefits, career growth, recognition, great people and a fun culture is what creates the T-Mobile experience. Are you ready to experience T-Mobile?


Our customer focus has earned us some of the highest honors within the wireless industry for overall customer satisfaction, call quality, retail service and customer service performance. In fact, T-Mobile USA has won more awards from J.D. Power and Associates than any other wireless service provider. So join us today and become a proud member of our winning team!











Summary



Job Title: Manager, National Accounts (Indirect) - Achieve More from your Career!





Achieve More as a Manager, National Accounts (Indirect ) ! At T-Mobile our leaders drive the effort to develop and expand market opportunities for T-Mobile products and services by securing, maintaining and enhancing relationships with independent consumer / wireless retailers. The Manager, National Accounts is expected to handle all aspects of assigned accounts for T-Mobile including meeting and exceeding all operation and performance objectives. He / She will maintain direct responsibility for all sales / operational issues pertaining to assigned accounts including sales, financial and commission reporting, inventory control, planning and budgeting support, and ensuring all contracts and agreements are up to date and in compliance with terms and conditions. The Manager, National Accounts (Indirect) focus is to provide consistent leadership, management and oversight to large master dealers, multi-market sale partners of local dealers and T-Mobile Indirect Sales Personnel, within a defined geographical area. They will also be responsible for assuring successful execution of all new channel sells through strategies.





TALENT SUITABILITY - FINDING THE RIGHT FIT


A Manager, National Accounts relishes the challenge of balancing the needs of both T-Mobile and dealers by creating a culture of astonishing service that drives aggressive profitable growth. The Manager, National Accounts will tell you that their job is different each and every day. These outgoing gregarious leaders are big-picture thinkers who don't easily understand " it can't be done" or the word "NO" for an answer. They excel in a culture of fast change and have the organizational and interpersonal skills needed to lead and cultivate relationships with a wide range of business owners. In addition, thanks to T-Mobiles reputation for promoting from within, the top Manager, National Accounts can choose their paths of advancement to other leadership position within the Indirect or other business disciplines within T-Mobile.



ESSENTIAL DUTIES AND RESPONSIBILITIES:


5+ years experience in outside wireless sales (Indirect) preferred


Strong Sales Management experience as it relates to marketing, advertising, retail store acquisition and leasing.


Solid understanding of business operations.


Proven track record in developing, training and motivating a successful professional sales team.


Assuring all indirect operational policies are executed as envisioned.


Act as point of contact for Divisional Sales and Marketing questions from other shared functions.


Oversight and assurance that Co-Op and MDF (Market Development Funds) guidelines are understood and followed.


Assures responsiveness on dealer A/R balances and bad debt issues.


Sales Inventory forecasting, product allocation management


Brand and Merchandising Oversight and Support.


Planning and budgeting.


Financial Analysis and Management Decision Support.


Commissions Administration.


Competitive intelligence and proactive communication on environmental changes.


Assure all dealers and employees are in full compliance with all contact terms and ethical requirements to assure the absolute highest integrity of the T-Mobile brand and the Get More promise.





Do you have what it takes to Get More


Are you friendly, outgoing and determined to succeed in life? Do you jump at the chance to learn new things each and every day? If so, apply today!!








NETWORK OF CONTACTS:


Manage other cross-functional areas in support of Indirect sales, expense, and financial objectives. Shared functions include marketing, customer service, IT, logistics and warehousing. The Manager, National Accounts will be the key interface, as well as the 'eyes and ears' for corporate in the field in terms of interfacing with these departments.





Primary internal contacts would include Training and Communications Manager, Channel Development Manager, Business Finance Manager, Merchandising Manager and Project Manager and more...





ADDITIONAL REQUIREMENTS INCLUDE:


Candidate should have at least eight (5) years of sales/operations related experience in a management role.


Prior experience in retail and indirect channels distribution strategy development and implementation.


A demonstrated track record of results in major retail account penetration and support. The ideal candidate will have an undergraduate degree in Business, Marketing or other relevant four (4) year degree or same amount of wireless experience in the field.





<b>KNOWLEDGE, SKILLS AND ABILITIES:


The successful candidate will need to possess a successful retail/dealer sales operations and indirect channel distribution background, coupled with general management experience gained within the high technology industry (i.e. telecommunications, wireless, etc.) that sells products, services, and/or business solutions to the business and retail market. Wireless industry experience is a strong plus.


Must be comfortable working in a hands-on, highly engaged organizational environment. Should expect a fast moving and dynamic, high growth environment and demonstrate a high degree of flexibility with a high bias for action. Must be entrepreneurial!


A demonstrated history of personnel and business expansion performance success. Strong verbal and written communication skills.


Demonstrated background in working closely with sales, marketing and other functional teams and areas while achieving results.


Personal attributes that would describe the successful candidate include:


- Confident


- Self-starter


- Strong work ethic


- Highly motivate


- Creative


- A winning attitude








Willingness to travel as required by the position (minimum of 50 - 70%).








T-Mobile conducts a thorough background investigation prior to employment offer, which includes criminal, employment, and educational history. Valid drivers license and satisfactory driving record is necessary.





For immediate consideration, please Log on to www.t-mobile.com/jobs/ to submit your resume to Req # 130816





At T-Mobile, Everyone has a voice!</b> T-Mobile is an equal opportunity employer (EOE) who strongly supports diversity in the workforce. (M/F/D/V)






To join our T-Mobile team, click apply now and search for Req. 130816


















At T-Mobile everyone has a voice! We strongly support diversity in the workforce and T-Mobile is an equal opportunity employer. (EOE) T-Mobile is a federally registered mark, and the magenta color is a trademark of Deutsche Telekom AG. ©2006 T-Mobile USA, Inc.

For more information on the J.D. Power and Associates studies, please visit www.jdpower.com