Retail Sales Manager

Job Title: Retail Sales Manager

Job Location:Phoenix,AZ

Reference Code: 133373-1






At T-Mobile, we don't just deliver the best wireless service. We create the best careers in the business. Get ready to join 30,000 of the world's most energetic employees because we work hard, have fun and enjoy the spotlight that comes with success. We stand for personal service that helps people connect in genuine ways. Our values guide us every day in each customer interaction and our vision gives us a clear sense of where we are going and what it takes to get there. For us, creating an outstanding customer experience means more opportunities to make a difference. That along with best-in-the-business benefits, career growth, recognition, great people and a fun culture is what creates the T-Mobile experience. Are you ready to experience T-Mobile?


Our customer focus has earned us some of the highest honors within the wireless industry for overall customer satisfaction, call quality, retail service and customer service performance. In fact, T-Mobile USA has won more awards from J.D. Power and Associates than any other wireless service provider. So join us today and become a proud member of our winning team!











Summary



Are You Up for an Entrepreneurial Challenge?


Our independent and professional Retail Store Managers are in charge of everything in their stores from inventory and cash management to staffing and coaching. Targeted training and ongoing support from our seasoned management team ensures that you'll have the support you need to both meet your sales goals and staffing requirements.


OPPORTUNITY--YOUR CHANCE TO SHINE


As store manager, your management experience, sales and organizational skills, and motivational tactics are in the spotlight because they have a direct impact on your team's results. This is your chance to shine! You'll help mold your sales team into top achievers and compete with your peers to become top sales leaders while maintaining and growing our existing customer base. You'll also be able to use your ability to think outside the box and solve problems creatively to present our innovative products and services to a varied and growing customer base.


TALENT SUITABILITY--ARE YOU THE RIGHT FIT?


Excellent decision-making and leadership abilities as well as stellar communication skills are keys to success as store manager. The people who thrive in this position are knowledgeable and persuasive sales professionals who can inspire their teams to new heights. They also model grace under pressure in fast-paced environments and can resolve inter-teams challenges smoothly. These folks are customer-focused team players and they demand a level of excellence in work standards from their team members for which they themselves set the bar.


RESPONSIBILITIES


Retail Managers oversee the day-to-day functions of retail locations, including:


• Meeting and exceeding sales goals


• Inventory control and management


• Sales management--coaching and developing leaders among your sales team


• Guiding the professional development of Assistant Retail Managers


• Customer service (and delight!)


• Customer retention


• Staff hiring


• Store merchandising


• Cash handling and management


• Meeting or exceeding established sales goals


QUALIFICATIONS


• Two or more years of successful management experience


• Demonstrated financial results in sales and store operations


• The talent to coach and motivate a winning customer-focused sales team


• Excellent interpersonal, merchandising, and human resources skills


• A knack for effective and persuasive verbal and written communication


• The ability to prioritize and multi-task with ease


• BA/BS degree or equivalent work experience


• Valid driver's license and satisfactory driving record is necessary



To join our T-Mobile team, click apply now and search for Req. 133373-1


















At T-Mobile everyone has a voice! We strongly support diversity in the workforce and T-Mobile is an equal opportunity employer. (EOE) T-Mobile is a federally registered mark, and the magenta color is a trademark of Deutsche Telekom AG. ©2006 T-Mobile USA, Inc.

For more information on the J.D. Power and Associates studies, please visit www.jdpower.com